PRIVACY POLICY
Last updated: [Insert Date, e.g., July 28, 2026]
This Privacy Policy describes how myNervea.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from myNervea.com (the "Site") or otherwise communicate with us.
For the purposes of applicable data protection laws, myNervea.com is the data controller of your personal information.
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or other supported payment methods), email address, and phone number.
- Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: Collected from you.
Customer Support Information
- Examples of Personal Information collected: Name, email address, order details, and communications sent to us.
- Purpose of collection: To provide customer support.
- Source of collection: Collected from you.
2. SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Payment Processors: Your payment information is processed securely by third-party payment gateways (e.g., Stripe, PayPal, Shopify Payments). We do not store full payment card details on our servers.
3. BEHAVIORAL ADVERTISING & MARKETING
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
4. COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
5. YOUR RIGHTS (GDPR & DATA PROTECTION)
If you are a resident of the European Economic Area (EEA), UK, or other regions with applicable data protection legislation, you have certain rights regarding your personal information:
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes or based on legitimate interests.
If you would like to exercise any of these rights, please contact us using the contact details provided below.
6. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
7. MINORS
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
Email: infoassistant255@gmail.com
Website: myNervea.com